Icon/bestowner/petite medaille Created with Sketch. Icon/bestowner/grande medaille Created with Sketch.

Help Centre - Renter

See our FAQ

What documents do I have to bring during the hire?

For your trip, you should make sure to have the following documents on you at all times:

  • Your own copy of the rental contract filled out and signed with the owner
  • A copy of your proof of insurance

Your rental contract, along with your proof of insurance, is available from your profile > Review my booking > Rental contract & Proof of insurance. These two documents must always be printed before the hire starts and taken with you. These are crucial to have on you for insurance purposes, should an incident occur.

N.B. If you have any issues downloading or finding your documents, please contact our team at least 72 hours before your hire begins, we'll do our best to assist you in time for your hire. 

These questions may be of interest to you