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First steps
I am not European, can I still rent a vehicle?
What is Yescapa?
How do I sign up?
Is signing up free?
How to search for a vehicle?
Functioning of the website
Do I have to sign up to the website to book a vehicle ?
When will I be able to contact the owner ?
I am interested in several vehicles, can I send booking requests for all of them?
What are the kilometre options?
If my booking request is accepted, what happens next?
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Insurance and 24/7 support
What requirements must I fulfill to hire a motorhome?
When and how do I receive the proof of insurance for my hire?
What is the security deposit?
What is the difference between the excess and the guarantee deposit?
Is the insurance certificate necessary for my rental?
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The hire : Process and Details
Things to remember before departure
Things to keep in mind during my trip
Where can I park my motorhome?
I am late to pick up the vehicle, what should I do?
Do I have to clean the vehicle or refill the fluids?
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Payment
Where can I find my invoice?
How can I pay for my booking?
Is the payment secure ?
Can I pay the owner directly instead of paying on the website ?
What is 3DSecure payment?
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Touchy subjects
Do I have to check fluids or do the cleaning?
What about fuel?
What is the depreciation coefficient?
What is further damage?
I am late returning the vehicle, what happens?
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How It Works
What is Yescapa?
I only have a regular licence, can I drive every motorhome advertised on the website?
How do I sign up?
What documents are required to hire a motorhome and how to upload them?
I want to go tomorrow, can I book a vehicle?
Why have I not received the documents for my rental?
How can I cancel my booking?
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