Indeed, even though cleanliness was always a part of your concerns for each rental, it is now crucial to take all necessary measures in order to keep the spreading of all viruses.
Please make sure to read the necessary steps to include in your cleaning routine for each of your hires.
Before you proceed to cleaning your vehicle, start by:
Beyond cleaning to remove visible dirt, impurities or dust in regards to the usual maintenance of your vehicle, disinfecting is compulsory. Indeed, depending on the virus, their resistance time on surfaces vary, which is why disinfection is important to prevent the virus from spreading . Choose disinfecting products adapted to each surface favouring bleach-based disinfectants (Source: WHO).
Cleaning the smart way: if a surface or an element is dirty, it is important to clean and then disinfect. Indeed, dirt can keep the disinfectant from reaching germs in order to kill them. For the cleaning part, use soap and water, or your usual cleaning product. Follow up by disinfecting with a bleach-based product or its equivalent.
Think to check the use-by date on your disinfectant and the recommended doses if the product must be diluted in order to preserve its effectiveness.
The entire vehicle must be cleaned, however, certain areas tend to be more at risk for the spreading of germs, as they are frequently touched. However, they often will not show signs of dirt. It is still crucial to disinfect them with the appropriate product:
A detailed list is available on your rental contract.
After each rental, bedding, towels and hand towels or any other textiles made available to renters must be washed at a temperature of 60°C, for at least thirty minutes. This will ensure potential germs are removed. In regards to curtains and upholstery, we recommend to machine wash them whenever possible (check instructions on label). For textiles that are non-removable, we recommend using a bleach-free disinfectant spray.
Put used rags in the wash and disinfect the items used for cleaning such as cleaning product containers, laundry baskets, vacuum cleaner after emptying it, etc. Afterwards, wash your hands thoroughly according to the recommended guidelines.
When handing over the keys and returning the vehicle, it is important to follow rules, avoiding handshakes and keeping a distance of one metre. This can be tedious to show how the vehicle works but is essential.
We encourage you to make a video explaining how your vehicle works, this will save you time during the inventory of fixtures, and facilitate the introduction of certain equipment, which may require proximity for a better explanation, renters can also refer to this during their trip when in doubt.
To help you not forget anything, a list of items to be disinfected is now part of the rental agreement. A checkbox will allow you to indicate that you have properly secured your vehicle by disinfecting it. This is a sign of trust for renters and a compulsory measure for their health and yours.
Remember to leave disinfectant products in the vehicle for renters. This will allow them to regularly disinfect surfaces and thus to be in a clean environment throughout their hire.
Before accepting a new booking request, remember to leave enough time (at least 24 hours) between each rental to carry out proper cleaning and disinfection.
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