Help Centre - Owner

See our FAQ

If the renter gets a parking ticket or a toll charge, who should pay?

If you receive a ticket or toll charge, it is the driver - the renter,  who must settle those charges.

Receiving a fine:

We advise you to settle the charge received before its value increases. In the UK for example, the owner of the vehicle is held accountable, even if the vehicle was on hire. 

Receiving toll charges:

Toll charges or other road taxes (eco-tax, etc...) are not included in the rental price and are at the renter's expense. We advise you to settle the charge received before its value increases. In the UK the owner of the vehicle is held accountable, even if the vehicle was on hire. 

In both cases, our team will contact the renter on your behalf in order for them to settle the amount due upon presentation of a receipt.

This amount may be debited from the credit card they used to confirm the rental.