Help Centre - Renter

See our FAQ

What is 3DSecure payment?

In order to pay for your rental on you have to pay online with a credit card. For security reasons and depending on your bank, you may receive an SMS containing a password. That password is compulsory to finalize the payment.

It proves that you are the person who made the request and confirms your agreement for payment.

If your payment fails because of the 3DSecure, please contact your bank for support.

If your credit card is not equipped with the 3DSecure option, please contact our customer service so that we can disable this security.