Help Centre - Renter

See our FAQ

Is the payment secure ?

Online payments are 100% secure:

  • A green padlock SSL appears in the address bar of your browser 
  • The website URL starts with "https://" and the "S" stands for secure
  • We implement a security system "3D Secure" to reinforce your confidentiality
  • The money is transferred to a secured virtual wallet, between the day of payment and the beginning of the rental, and nobody has access to it.
  • All the data sent to our bank and our payment service provider (Mangopay) are entirely encrypted SSL, no information is saved on our servers.
  • Regular test are carried out in order to verify and ensure the platform's security.
You can, therefore, rest assured your payment will be safe. If you are still sceptical even with this information in mind, don't hesitate to contact your bank concerning the 3D Secure option or any other services.