Yescapa Community Reviews

Anna was great to work with in regard to pick up and drop off. Her and her husband were easy to work with and responsive to questions. They worked with us prior to arriving to fully stock the camper for a onetime fee to make traveling easier and included bedding, towels, cleaning supplies, cookware, etc... They are a somewhat new to rentals and the camper had a few minor issues upon pickup like; cabinet doors that would not stay shut, dripping sink, weather stripping came off, missing hose connection, valves incorrect so fresh water was pumping into grey water, roof vent would not close, AC did not work in the driver’s compartment (we rented most of July so it was hot). The other inconvenience we had on pickup was the second bed was listed as a fixed bed, but it was actually a fold out from the dinette. Any issues that we brought up during the trip were responded to and they covered the cost of any repairs we made while traveling. The biggest issue we ran into with the camper was the motor battery that stopped working while on the trip. Anna had no real way of knowing the battery would have gone out while traveling so I cannot hold that against them. It did impact our trip and due to the location we had to pay for the replacement and then they are reimbursing us for that. While traveling we did have an incident with the camper. I cannot blame Anna for it, we simply took a break to cool off (remember no AC while driving) and we forgot to close the kitchen window before starting to drive and we struck a bus mirror and broken the window off. Anna and her husband were great to work with through the incident. The first question was "is everyone ok" which is a perfect response. We were able to get the window back on a temporarily fix it to continue our trip. We later got stuck in a hailstorm while sleeping and received more damage. They treated us respectfully and kindly throughout the trip. In all, Anna has been pretty easy to work with and responsive. We are still waiting to hear back on the cost of all the repairs. They said they are trying to keep costs down and they suggested on their own that the repairs we made to the camper be counted as payment towards the damages we caused (including the hail) so I really think they are trying to be fair. At this point I am assuming I will be liable for 1500 euro per incident, window and hail so we will probably be paying an additional 3000 euro for the trip but again that was not Anna fault. The camper did have  few issues but Anna is new and learning more about the process and I am sure the experiences moving forward will be better.

It was pleasure to rent my van to Ryan and his family, they are very nice people who took a good care of my van.

Famille charmante, le véhicule a été laissé très propre et bien rangé. Nous n'hésiterons pas à le leur louer à nouveau.

Joao and his family were super nice. Very understanding when we had an issue with the camper. Thank you very much for that! They brought back the camper organized and clean! Was lovely to meet you!

Luis was great, introduced the vehicle and all its specs thoroughly. He was quick to respond to any message we sent him during our 1 week with the camper

Communication with Nadav was clear and easy, before & during the rental. Both were passionate about their vanlife experience and returned the van on time and in clean condition. Thanks again guys, we are happy that you enjoyed your time on the west coast - enjoy the rest of your travels and stay safe

Very nice experience, good camper, and very friendly host. Will do the same again.

It was a pleasure to rent our campervan to Pau and his buddys! Communication was clear and easy, before and during the rental. The van was returned in clean condition, on time and with very positive vibes on their experience. Safe travels guys 😊

We rented the vehicle for 8 days, handover was easy and Tamsin explained everything and was also on hand should we have needed her during our trip. Wouldn't hesitate to use again. Thanks Tamsin

Une famille chsrmante, le camping car etait très propre et pas de problèmes.

The owners are great people, we had some very interesting chats, they where really helpful and gave me clear instructions on how to use the vehicle. Also with the return everything went very smooth.

Exceptional. Nilton's family were so hospitable. The made a lot of effort to make our experience with there van as easy and comfortable as possible!

Alexis Mathilda and there children were perfect friendly and easy to get along with and brought the motorhome back in perfect condition great time had by all 5 star family

Rima is a perfect renter, great communication, very respectful of the van & equipment. Highly recommend

I'm so so happy to heve Janire and her company in Bulgaria. I wish to myself all of renters to be like them - so warm, so careful, so lovely, Thank you once again!

The car was very clean but the fridge was really stinking, like fish tho. We tried to clean with vinegar, but it did not help. Also we were riding short distances, so the battery did not charge enough, so we have problems with washing dishes etc. This could be prevented when you go to camping areas where electricity is provided. We've had problem with the motor in the morning; it was loosing power, there was a lot smoke coming out of our exhaust. This happened multiple times. Especially on highway it made us very nervous.

Jean Paul is a wonderful and kind person, who made our whole rental experience great. He picked us up from the station and even took us shopping. Then he spent 2 hours explaining everything about the camper van, that he clearly looks after lovingly. He even left us a bottle of local wine as a welcome. We used google translate and hands and feet as we don't speak French to understand his explainations and it worked really well. The van has everything you need. Whenever we ran into a problem during the rental, Jean Paul responded quickly and helpfully. We had run into an issue with the awning after a week (it was blocked and we couldn't unfold it), he advised us and actually spent a lot of time repairing it after our return, so we didn't need to run it through the insurance process. He even gave us a lift back to the station. Again, I cannot stress enough, what a kind person Jean Paul is and how he made the rental so smooth. Maybe one tip; as the van is relatively large with 7m, many roads google maps sent us down in the Pyrenees became stressful expierences and also quite a few of the parking spaces recommended on Park4Night. Better to double check with street view...

Thank you for choosing Ocean Camper! Was an honor to serve you!!

Thanks for choosing us! Really recommend she as a guest.

Excellent campervan for a couple to explore south France and beyond! The van met our needs perfectly, and to be honest I would not have felt comfortable driving a larger motorhome in this part of Europe:) Car is relatively new and drives well. Comfortable bed, plenty storage, bathroom gets the job done, kitchen as well. Communication with the owners was a pleasure and we received help and tips at once when needed. Recommended!