Stephen's Camper

Insurance
The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver) or cover any personal possessions. Standard insurance: 25 to 70 years. · Insurance for over 70's drivers: 71- 74 years. This is by special request and agreement only with Pyeman Motorhomes & their insurer. Pyeman Motorhomes must be notified at the time of booking if any driver be over the age of 70. Additional information will need to be provided. Cover is not guaranteed. · Maximum of 3 drivers per rental. · All drivers must have held a valid licence for more than 2 years that entitles them to drive a UK category B vehicle up to 3500kg MAM. · Driver must be able to demonstrate that they have driven on a regular basis (more than 3 times a week) for at least 2 years and feel confident to drive a vehicle of the dimensions of our largest motorhome which are 6.00m long, 2.55m wide and 3.0m high. · Drivers holding only an automatic licence can only hire our automatic models and this must be declared at the time of booking. · The hirer and any driver must be able to supply two proofs of address dated within 90 days of the hire start date. Proofs must be a bank, building society or credit card statements and a utility bill. Unacceptable proofs may prevent hire. · All drivers must be present at the checkout of the motorhome; no exceptions can be made. · Production of a full, valid driver’s licence, is required from all drivers at the start of the hire. International customers will need to show a valid passport. · All drivers will be required to provide a DVLA driving summary from the DVLA website within 21 days of motorhome collection. We are unable to insure you if you have failed to provide this. · If you have a modern Northern Ireland licence, we require both the photo card and the paper counterpart. Your licence address must be your current home address, if not, then you will need to update your details with the DVLA online. · All drivers whose licences are issued outside of the EU or are required to supply a valid international driving permit alongside your standard licence at the start of hire. This must be issued in the country your standard was issued and confirm you are able to drive a UK category B vehicle up to 3500kg MAM. · Should any driver fail to present all correct documentation and identification on collection of the motorhome or do not meet the driver requirements stated in the terms and conditions, then Pyeman Motorhomes will be unable to release the motorhome and no refunds will be given. · Endorsements on licences: you must declare at the time of booking if there are any endorsements on your licence. Pyeman Motorhomes can accept up to 6 speeding points that occurred within the last 3 years (charges may apply). For more than 6 points for any conviction other than for speeding, including the following codes: AC, BA, CD, DD, DR, IN, LC, MS, UT, MR AND TT or for any driver disqualification within the last 5 years, Pyeman Motorhomes may not be able to get cover for. · Insurance claims: you must declare at the time of booking if you have made or had a vehicle insurance claim made against you within the last 5 years. Pyeman Motorhomes may not be able to get cover should you have had 2 or more claims within the last 3 years. · Driver Occupations: you must declare your occupation, including part-time, on the insurance form. Pyeman Motorhomes may not be able to offer cover for the following occupations: · Celebrities · Sports personalities · Musicians · Entertainers · Serving foreign armed services personnel/UK based embassy employees · Students under the age of 30 Should the driver not disclose that they fulfill one of the above occupations, even in a part time capacity, this will render the Agreement as void and the hirer will be fully liable. · Drivers are personally liable for all legal penalties (e.g. parking tickets, congestion charges, speeding fines) which are incurred during the period of hire. · Pyeman Motorhomes is unable to insure any driver with no fixed abode. The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver) or cover any personal possessions. The hire rate quoted includes a standard excess of GB £1000 per accident or reported incident. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first GB £1000 per claim. Only persons named on the Rental Agreement are insured to drive the vehicle. Please note that no insurance cover is offered for overhead damage, (over 6 feet in height from the ground) any damage is deemed as gross negligence, or any internal damages; therefore the hirer accepts fully liability for these, which is in addition to the standard vehicle excess should that apply. Windscreens, wing mirrors and/or tyre damage are not covered by the standard vehicle insurance. Pyeman Motorhomes will be responsible should damage to personal possessions or bodily injury occur (including death) as a result of proven gross negligence on Pyeman Motorhomes part i.e. our actions or failure to act. Pyeman Motorhomes will not be responsible for any loss which is a side effect of the main loss e.g. loss of profits or opportunity. This is separate from the vehicle insurance provided. All customers are strongly advised to have their own personal travel insurance policy in place in addition to any insurance provided by Pyeman Motorhomes. For full details, refer to our terms and conditions. https://www.pyeman.co.uk/blank-page-2

Roadside assistance
If the vehicle is immobilised following a breakdown or an incident, you will be covered by the assistance provided by the owner. A dedicated number will allow you to contact the assistance company and will inform you about the treatment steps.

Secure payment
When you pay on Yescapa, the vehicle owner's remuneration is kept in a single and secure wallet until the day after you leave on rental. So, no unpleasant surprises, the owner welcomes you on the day of departure to prepare your first steps with his vehicle. A few days later, the remuneration arrives in the owner's bank account.

Departure guarantee
If you are unable to start your rental due to a vehicle breakdown or for reasons related to the owner, our team will offer you other vehicles that meet your travel criteria, or you will be fully reimbursed.