You should fill in an inventory of fixtures form before every departure and after every return of the vehicle. In the event of an accident, it is the only document that can be used as a proof for the insurance. Without this document signed by both parties, you can not be reimbursed.
We provide you before every departure an inventory of fixtures form and a rental contract. Check your profile on our website and you will find it under:
my requests > pending requests > click on the booking in question and you will be able to download and print your rental contract and confirmation of insurance.